125000563 - J20 REARSCREEN AND DOOR MIRROR DEFROSTING NOT WORKING

With the ignition on, when the heated rear window button is pressed, neither the rear window nor the door mirrors warm up properly
Results of the tests
0PRELIMINARY CHECKSAll OKProblems metOperation
Check that the heated rear windscreen button in the climate control system control panel is working properlyIn particular, check that the defrosting of both the heated rear windscreen and the rear view mirrors is activated and that the warning light in the button in the climate control system control panel comes onEnd of diagnosisThe warning light does not come onContinue according to the instructions inSee table    See table K45 HEATER PLUGS WARNING LIGHT NOT WORKING
The defrosting of the heated rear windscreen only is not activatedContinue according to the instructions inSee table    See table J21 HEATED REAR WINDSCREEN NOT WORKING
The defrosting of the door mirrors only is not activatedContinue according to the instructions inSee table    See table J22 DOOR MIRROR DEFROSTING NOT WORKING
No defrosting is activatedContinue to Step 1
1HEATED REAR WINDSCREEN RELAY CHECK (POWER CIRCUIT)All OKProblems metOperation
Swap the heated rear windscreen relay (in the junction unit under the dashboard) with the steering column switch unit relay (they are next to one another) and check that the defrosting function is working properly after the swapContinue to Step 2The defrosting function still does not work even after the swapContinue to Step 3
2REPLACING STEERING COLUMN SWITCH UNIT RELAY (POWER CIRCUIT)All OKProblems metOperation
Replace the steering column switch unit relay (which was actually the one for the rearscreen) and check that the windscreen wipers are working properlyEnd of diagnosis.
3HEATED REAR WINDSCREEN RELAY POWER SUPPLY CHECK (POWER CIRCUIT)All OKProblems metOperation
Check that the heated rear windscreen defrosting relay is correctly supplied by the batteryWith the ignition ON, connect to the power supply for the relay from the Body Computer and check that the supply is sent to the relay when the defrosting button is activated.Also check that the electrical connections between the Body Computer, the battery and the relay are not faulty See    See E3030 HEATED REAR WINDSCREEN AND DOOR MIRROR DEFROSTING
Do not connect the relay
Continue to Step 4No supply from batteryRestore the correct supply to the relay. If necessary replace the faulty components (if a fuse is involved, search for the cause of the problem)
Supply enablement not provided by the Body ComputerReplace the Body Computer Op.    Op. 5505A32 BODY COMPUTER - R R
Connections faultyRestore the correct connections. See    See E3030 HEATED REAR WINDSCREEN AND DOOR MIRROR DEFROSTING
4DEFROSTING CIRCUIT CHECKAll OKProblems metOperation
The problem is due to the simultaneous presence of problems in the rear view mirror and heated rear windscreen circuits Check that the connection to earth is correct and the supply for the mirrors and rearscreen is correctCheck the continuity of the heated rear window and mirrors demisting heating elementCheck the continuity and insulation of the circuit See    See E3030 HEATED REAR WINDSCREEN AND DOOR MIRROR DEFROSTINGEnd of diagnosisConnections faultyRestore correct connections. If necessary replace the faulty components (if a fuse is involved, search for the cause of the problem)
Breaks in the heated rear windscreen resistancesReplace the mirror reflector Op.    Op. 7005R35 DOOR MIRROR REFLECTOR - R R
Break in the heated rear windscreen resistanceReplace the heated rear windscreen Op.    Op. 7035B14 REAR WINDOW GLASS R R INCLUDES CLEANING OF HOUSING