2398792 - J07 WINDSCREEN WASHER AND REAR WASHER DO NO WORK

The windscreen washer and the rear washer do not work when the stalk is operated
The windscreen washer/rear washer pump motor is two-way. The motor operates the windscreen washer or the rear washer according to the stalk operated
Results of the tests
0PRELIMINARY CHECKAll OKProblems metOperation
Check the washer fluid level is correct.Continue to Step 2Washer fluid level too low.Continue to Step 1
1CHECKING EXPANSION TANKAll OKProblems metOperation
Check the condition of the expansion tank.Continue to Step 8Expansion tank damaged.Change the expansion tank Op.   5050A10 
2PIPES CHECKAll OKProblems metOperation
Check the condition of the piping. In particular, check pipes are not blocked or incorrectlly connected. Continue to Step 3Pipes blocked or incorrectly connected.Restore connections or change the pipes.
3CHECKING JETSAll OKProblems metOperation
Check the condition of the jets.Continue to Step 4Windscreen washer jets damagedChange damaged jets Op.   5050B10 
Rear window washer jets damagedChange damaged jets Op.   5050C10 
4CHECK ON ELECTRICAL CIRCUITAll OKProblems metOperation
Disconnect the electrical connector on the two-way pump motor side and check for a control signal from the stalk See   E3020  WINDSCREEN WASH/WIPE Continue to Step 7No electrical signal.Continue to Step 5
5ELECTRICAL CIRCUIT CHECKAll OKProblems metOperation
Check continuity/insulation of electrical connection between stalk unit and two-way pump motor See   E3020  WINDSCREEN WASH/WIPE Continue to Step 6Electrical connection broken or not insulated.Restore continuity/insulation of electrical connection See   E3020  WINDSCREEN WASH/WIPE
6CHECK ON CORRECT OPERATIONAll OKProblems metOperation
Check that the fault is no longer present.End of diagnosisFault persists.Replace the stalk unit Op. 5550A10Search for the fault starting from another symptom'
7CHECK ON CORRECT OPERATIONAll OKProblems metOperation
Check that the fault is no longer present.End of diagnosisFault persists.Change the pump motor Op.   5050B22  Search for the fault starting from another symptom'
8CHECK ON CORRECT OPERATIONAll OKProblems metOperation
Check that the fault is no longer present.End of diagnosisFault persists.Top up the washer fluid level.Search for the fault starting from another symptom'