2398794 - J20 REARSCREEN AND DOOR MIRROR DEFROSTING NOT WORKING

With the ignition on, when the heated rear window button is pressed, neither the rear window nor the door mirrors warm up properly
Results of the tests
0PRELIMINARY CHECKSAll OKProblems metOperation
Check that the heated rear windscreen button in the climate control system control panel is working properly.In particular, check that the defrosting is activated for both the rearscreen and the rear view mirrors and that the warning light on the button in the climate control system control panel comes onEnd of diagnosisThe warning light does not come onSee table K128
The defrosting of the rearscreen only is not activatedSee table   J21 
The defrosting of the door mirrors only is not activatedSee table   J22 
No defrosting is activated Continue to Step 1
1REARSCREEN RELAY CHECK (POWER CIRCUIT)All OKProblems metOperation
Swap the heated rear windscreen relay (in the junction unit under the dashboard) with the relay for the steering column switch unit (they are next to one another) and check that the defrosting is working after the swap Continue to Step 2The defrosting function still does not work even after the swapContinue to Step 4
2REPLACING STEERING COLUMN SWITCH UNIT RELAY (POWER CIRCUIT)All OKProblems metOperation
Replace the steering column switch unit relay (which was actually the one for the heated rear windscreen) and check that the windscreen wipers are working properlyEnd of diagnosis-
3HEATED REAR WINDSCREEN RELAY POWER SUPPLY CHECK (POWER CIRCUIT)All OKProblems metOperation
Check that the rearscreen defrosting relay is correctly supplied by the battery.With the ignition ON, connect to the power supply for the relay from the Body Computer and check that the supply is sent to the relay when the defrosting button is activated. Also check that the electrical connections between the Body Computer, battery and relay are not faulty See   E3030  HEATED REAR WINDSCREEN AND DOOR MIRROR DEFROSTING
Do not disconnect the relay
Continue to Step 4No power supply from the batteryRestore the correct power supply to the relay. If necessary, replace the faulty components (if a fuse is involved, search for the cause of the problem first)
Supply enablement not provided by the Body ComputerReplace the Body Computer Op.   5505A32 
Connections faultyRestore the correct connections. See   E3030  HEATED REAR WINDSCREEN AND DOOR MIRROR DEFROSTING
4DEFROSTING CIRCUIT CHECKAll OKProblems metOperation
The problem is due to the simultaneous presence of problems in the rear view mirror and heated rear windscreen circuits Check that the connection to earth is correct and the supply for the mirrors and rearscreen is correctCheck the continuity of the heated rear window demisting heating elementCheck the continuity and insulation of the circuit See   E3030  HEATED REAR WINDSCREEN AND DOOR MIRROR DEFROSTING End of diagnosisConnections faultyRestore correct connections. If necessary, replace the faulty components (if a fuse is involved, search for the causes of the problem first)
Rear view mirror faultyContinue to Step 5
Break in the heated rear windscreen resistanceReplace the heated rear windscreen Op.   7035B14 
5REAR VIEW MIRRORS CIRCUIT CHECKAll OKProblems metOperation
The problem is due to the simultaneous presence of problems in the rear view mirror and heated rear windscreen circuits For both the rear view mirrors, bear in mind that the problems could be different for the two mirrorsSee table J22Fault persistsSearch for the fault starting from another symptom'
With the ignition on, when the heated rear window button is pressed, neither the rear window nor the door mirrors warm up properly
Results of the tests
0PRELIMINARY CHECKSAll OKProblems metOperation
Check that the heated rear windscreen button in the climate control system control panel is working properly In particular, check that the defrosting of both the heated rear windscreen and the rear view mirrors is activated and that the warning light in the button in the climate control system control panel comes onEnd of diagnosisThe warning light does not come onSee table K128
The defrosting of the heated rear windscreen only is not activatedSee table   J21 
The defrosting of the door mirrors only is not activatedSee table   J22 
No defrosting is activated Continue to Step 1
1HEATED REAR WINDSCREEN RELAY CHECK (POWER CIRCUIT)All OKProblems metOperation
Swap the heated rear windscreen relay (in the junction unit under the dashboard) with the steering column switch unit relay (they are next to one another) and check that the defrosting function is working properly after the swapContinue to Step 2The defrosting function still does not work even after the swapContinue to Step 3
2REPLACING STEERING COLUMN SWITCH UNIT RELAY (POWER CIRCUIT)All OKProblems metOperation
Replace the steering column switch unit relay (which was actually the one for the rearscreen) and check that the windscreen wipers are working properlyEnd of diagnosis-
3HEATED REAR WINDSCREEN RELAY POWER SUPPLY CHECK (POWER CIRCUIT)All OKProblems metOperation
Check that the heated rear windscreen defrosting relay is correctly supplied by the batteryWith the ignition ON, connect to the power supply for the relay from the Body Computer and check that the supply is sent to the relay when the defrosting button is activated.Also check that the electrical connections between the Body Computer, battery and relay are not faultyt See   E3030  HEATED REAR WINDSCREEN AND DOOR MIRROR DEFROSTING
Do not disconnect the relay
Continue to Step 4No power supply from the batteryRestore the correct power supply to the relay. If necessary, replace the faulty components (if a fuse is involved, search for the cause of the problem first)
Supply enablement not provided by the Body ComputerReplace the Body Computer Op.   5505A32 
Connections faultyRestore the correct connections. See   E3030  HEATED REAR WINDSCREEN AND DOOR MIRROR DEFROSTING
4DEFROSTING CIRCUIT CHECKAll OKProblems metOperation
The problem is due to the simultaneous presence of problems in the rear view mirror and heated rear windscreen circuits Check that the connection to earth is correct and the supply for the mirrors and rearscreen is correctCheck the continuity of the heated rear window demisting heating elementCheck the continuity and insulation of the circuit See   E3030  HEATED REAR WINDSCREEN AND DOOR MIRROR DEFROSTING End of diagnosisConnections faultyRestore correct connections. If necessary, replace the faulty components (if a fuse is involved, search for the cause of the problem first)
Breaks in the heated rear windscreen resistancesReplace the mirror reflector Op.   7005R35 
Break in the heated rear windscreen resistanceReplace the heated rear windscreen Op.   7035B14