3308689 - M10 (ELECTRICALLY OPERATED) REAR WINDOWS NOT WORKING

With the ignition key in the ON position, when the buttons on the doors are operated, the rear electric windows do not work properly.
Results of the tests
0PRELIMINARY CHECKSAll OKProblems metOperation
Check that there are no obstacles preventing the travel of the window Continue to Step 1 There are obstaclesRestore the correct mechanical operation of the window - up/down
1STOP DEVICE CHECKAll OKProblems metOperation
Check the operation of the rear electric windows stop device ( See   E3051  ELECTRIC REAR WINDOWS ). Continue to Step 2 Stop device faulty Replace the stop device Op.   7010M16 
2ELECTRIC WINDOW SWITCHES CHECKAll OKProblems metOperation
Check the operation of the rear electric window switches (both those located on the appropriate door and those located on the driver's door) Continue to Step 3 Switch faulty Replace the electric window switch (on the rear door) on the driver's (front) door Op.   7005M10 
3CHECKING ELECTRIC WINDOWS ELECTRICAL CIRCUITAll OKProblems metOperation

Check, in order:

  • electric rear windows fuse
  • services relay
  • stop device supply and earth
  • switches supply and earth
  • connection between the switches and the electric window motors ( See   E3051  ELECTRIC REAR WINDOWS ).
Continue to Step 4 Component defectiveReplace the component involved (if a fuse is involved, search for the cause of the problem)
Connections not correctRestore connections
4ELECTRIC WINDOW MOTORS CHECKAll OKProblems metOperation
Check the operation of the electric window motors Continue to Step 5 Electric window motor faulty Replace the electric window motor Op.   7010M21 
5ELECTRIC WINDOWS DEVICE CHECKAll OKProblems metOperation
Check the operation of the mechanical part of the electric windows control device and that it is fixed correctly Continue to Step 6 Electric window device not correctly fixed or adjusted Restore the operation of the electric window device Op.   7010M25 
Electric window device faulty Replace the electric window device Op.   7010M21 
6HECK ON CORRECT OPERATIONAll OKProblems metOperation
Check that the fault is no longer presentEnd of diagnosisFault persistsSearch for the fault starting from another symptom'