169000113 - N013 TELEPHONE AUDIO NOT WORKING

0PRELIMINARY CHECKSAll OKProblems encounteredOperation
Check that the volume knob on the Connect is correctly adjustedMove on to Step 1Volume knob turned completely in an anti-clockwise directionAdjust the volume correctly
1ELECTRICAL CHECKSAll OKProblems encounteredOperation
Check that the speaker connections are correctly connected.If the customer complains of no or poor audio quality, check that the microphone for the hands-free function is working properly.Check that there are no microphone vibrations.Check the operation of the GSM aerialMove on to Step 2

  • Speaker connections broken
  • Microphone not correctly installed
  • GSM aerial defective

  • Restore continuity
  • Install the microphone correctly
  • Replace the aerial Op. 5570T61 ANTENNA MULTIFUNZIONI - S.R.
2CONTROLS ON THE STEERING WHEEL CHECKAll OKProblems encounteredOperation
Check that the controls on the steering wheel for adjusting the volume which can increase/decrease the audio volume are working properly Vedere Prova 5570TD VERIFICA FUNZIONALITÀ COMANDI AL VOLANTE DA AUTORADIOIf necessary, disconnect the controls on the steering wheel from the Connect and check that the fault disappears See E3510 RADIO End of diagnosisAudio volume controls on the sterring wheel defectiveReplace the controls on the steering wheel    Op. 5570T66 MODULE (ONE) ON STEERING WHEEL FOR RADIO CONTROL - R+R