2751004 - C14 THE GEARS DO NOT ENGAGE

It skips a gear/the requested gear is not engaged.
If no errors are detected, the problem could be due to incorrect use of the vehicle by the customer.
Results of the tests
0CONTROL UNIT ERRORS CHECKAll OKProblems metOperation

Check that there are no control unit errors. In particular:

  • Engagement sensor error
  • Selection sensor error
Continue to Step 4Presence of one or more of the errors included in the list Continue to Step 1
1CHECKS ON FAULTS DETECTEDAll OKProblems metOperation
Check the faults described in Test 2127IContinue to Step 2Faulty connections Repair/replace the wiringContinue to Step 2
2SENSOR REPLACEMENTAll OKProblems metOperation
If there is a gear engagement sensor error and no faults are detected at the connections/wiring, replace it Op.   2127E42  and check that the position reading is correct by carrying out a series of C.M.If there is a gear selector sensor error and no faults are detected at the connections/wiring, replace it Op.   2127E40  and check that the position reading is correct by carrying out a series of C.M.
It is advisable to mark the two potentiometers in order to be able to recognize them once they have been removed
Continue to Step 3.
3AFTER THE CHECKS ON THE FAULTS DETECTEDAll OKProblems metOperation
Check that the fault is no longer presentEnd of diagnosisThe fault persists Continue to Step 4
4OIL LEVEL CHECKAll OKProblems metOperation
Check the oil level as described in See Test   2127B  OIL LEVEL CHECK Continue to Step 6Level below the Max reference Top up the oil levelContinue to Step 5
Level above the Max reference Reduce to the Max levelContinue to Step 6
5CHECK FOR OIL LEAKSAll OKProblems metOperation
Check that there are no oil leaks as described in See Test   2127C  CHECK FOR OIL LEAKS Continue to Step 6Oil leaks detected Replace/repair the parts concerned, and top up the oil levelContinue to Step 5
6PARAMETERS CHECK USING THE EXAMINERAll OKProblems metOperation
Check that the failed engagements counters in the parameters environment (failed engagement counters for: neutral, 1st-5th and reverse) are all at zero.Continue to Step 9These counters are at a value different from zero Make a note of/print out the screen showing the failed engagement countersContinue to Step 7
7SELF CALIBRATIONAll OKProblems metOperation
With the Examiner Plus or Smart, in active diagnosis start end-of-line/Service self-calibrationContinue to Step 8The self-calibration is not successful Continue according to the instructions for the diagnostic equipment
8ROAD TESTAll OKProblems metOperation
Carry out a road test, making sure to make as many gear changes as possible with all the available gears (under different engine speed and load conditions).Check the failed engagement counters in the parameters environment (failed engagement counters in: neutral, 1st-5th and Reverse).Print out/make a note of the new counter values.Compare the new values of the parameters with those noted down previously, checking that there is not a signficant increase for one or several countersEnd of diagnosisThere is a significant increase for one or more counters Replace the gearbox Op.   2110A11 
9THE FAULT PERSISTSAll OKProblems metOperation

The fault may be caused by false contacts on the gear lever: check the state of the connections and wiring for the lever.

  • At all events, contact Technical Service for further information on the problem.
End of diagnosis.