2751116 - N11 RADIO CANNOT BE HEARD, IS HARD TO HEAR

When the relevant control is operated, the radio comes on but it cannot be heard properly or crackles, radio station reception is disturbed.
0PRELIMINARY CHECKSAll OKProblems encounteredOperation
Activate the self-diagnostic procedure and check that the AM/FM aerial is connected correctly when on SETUP screen 5.    See Test 5580PJ CONNECT SELF-DIAGNOSIS PROCEDUREMove on to Step 1

  • Aerial connection defective
  • Aerial impedence defective or interrupted

  • Repair the connection between aerial and Connect
  • Replace the aerial Op. 5570T61 MULTI-FUNCTION AERIAL - R R
1RECEPTION AREA CHECKAll OKProblems encounteredOperation
Check that the fault is not present in areas of poor reception. The reception should improve significantly when the vehicle moves away from such areas. If the reception area is very poorly served, attempts to switch between frequencies may be perceived as pausesMove on to Step 2Area with poor receptionMove to an area with the radio reception is good and try FM and non-FM stations
2CHECK SPEAKER OPERATIONAll OKProblems encounteredOperation
Test the speakers by carried out the    See Test 5580PJ CONNECT SELF-DIAGNOSIS PROCEDUREin SETUP screen 7.Check the connections between the speakers and the radio See E3510 RADIO End of diagnosis

  • Connections not correct
  • Front speakers defective
  • Rear speaker defective

  • Repair the connections
  • Replace the speakers Op. 5570T90 FRONT SPEAKER - R R
  • Replace the speakers Op. 5570T98 REAR SPEAKER - R R