2888385 - J05 BACK WINDOW WASHER IS NOT WORKING

When the lever on the right of the steering wheel is pushed towards it, the rearscreen washer does not work properly, but the rearscreen wiper does work.
Results of the tests
0PRELIMINARY CHECKSAll OKProblems metOperation
Carry out a preliminary check on the fluid level in the reservoir; also make sure that it is not leaking.Continue to Step 1Level too lowTop up level
Reservoir damagedReservoir damaged Op.   5050A10 
1PIPES AND JETS CHECKAll OKProblems metOperation
Check that there are no obstructions or incorrect connections for the rearscreen washer pipes.Check the condition of the jets.Continue to Step 2Pipes obstructed or damagedRenew or replace the pipes
Jets obstructed or damagedRenew or replace the jets Op.   5050C10 
2ELECTRIC REARSCREEN WASHER PUMP SUPPLYAll OKProblems metOperation
Check the connection between the steering column switch unit and the electric rearscreen washer pump. See   E3020  WINDSCREEN WASH/WIPE Continue to Step 3Connection brokenRestore the connections
3ELECTRIC REARSCREEN WASHER PUMP CHECKAll OKProblems metOperation
Check the operation of the electric rearscreen washer pump
it involves the actual pump which carries out the washer function, but in reverse
Continue to Step 4Electric pump faultyReplace the electric rearscreen washer pump Op.   5050B22 
4STEERING COLUMN SWITCH UNIT CHECKAll OKProblems metOperation
Check that the steering column switch unit is working properly: in particular, the rearscreen washer switch: see DESCRIPTION AND OPERATION: 5050 SCREEN WASHERS AND HEADLAMP WASH/WIPEContinue to Step 5Stalk unit not working properlyReplace the steering column switch unit Op.   5550A12 
5CHECKING CORRECT OPERATIONAll OKProblems metOperation
Check that the fault is no longer presentEnd of diagnosisFault persistsSearch for the fault starting from another symptom'