3022638 - J05 BACK WINDOW WASHER IS NOT WORKING

When the lever on the right of the steering wheel is pushed towards it, the rearscreen washer does not work properly, but the rearscreen wiper does work.
Results of the tests
0PRELIMINARY CHECKSAll OKProblems metOperation
Carry out a preliminary check on the fluid level in the reservoir; also make sure that it is not leaking.Continue to Step 1Mixture level too lowTop up the level Op.   5050A14 
Reservoir damagedReplace the reservoir Op.   5050A10 
1PIPES AND JETS CHECKAll OKProblems metOperation
Check that there are no obstructions or incorrect connections for the rearscreen washer pipes.Check the condition of the jetContinue to Step 2Pipes obstructed or damagedRenew or replace the pipes
Jet obstructed or damagedRepair or replace the jet Op.   5050C10 
2ELECTRIC REARSCREEN WASHER PUMP POWER SUPPLYAll OKProblems metOperation
Check the connection between the steering column switch unit and the electric rearscreen washer pump. See   E3020  WINDSCREEN WASH/WIPE Continue to Step 3Connection brokenRestore the connections: See   E3020  WINDSCREEN WASH/WIPE
3CHECKING ELECTRIC REARSCREEN WASHER PUMPAll OKProblems metOperation
Check the operation of the electric rearscreen washer pump
it involves the actual pump which carries out the washer function, but in reverse
Continue to Step 4Electric pump faultyReplace the electric windscreen washer pump Op.   5050B22 
4CHECKING STEERING COLUMN SWITCH UNITAll OKProblems metOperation
Check that the steering column switch unit is working properly: in particular, the rearscreen wiper switch: Characteristic of working principle   5050  SCREEN WASHERS AND HEADLAMP WASH/WIPE Continue to Step 5Steering column switch unit not working properlyReplace the stalk unit Op.   5550A12 
5CHECK ON CORRECT OPERATIONAll OKProblems metOperation
Check that the fault is no longer presentFault persistsSearch for the fault starting from another symptom'