3022690 - N35 I.C.S. TELEPHONE DEVICE NOT WORKING

This table does not deal with faults caused by a malfunction of the service provider or the telephone function.
the telephone is incorporated in the Connect node.
Results of the tests
0PRELIMINARY CHECKAll OKProblems metOperation
Check that the service provider card (SIM Card) is working properlyContinue to Step 1SIM card not present or not correctly positioned, unsuitable.Restore correct operation
1VOICE COMMAND CHECKAll OKProblems metOperation
Check that the voice recognition is working properly.Continue to Step 2Microphone faulty. See table   N71  CONNECT DOES NOT RECEIVE VOICE MESSAGES
2CHECKING WITH DIAGNOSTIC EQUIPMENTAll OKProblems metOperation

Connect the Examiner diagnostic equipment to the diagnostic connector and check the plausibility of the following parameters at the Connector Node in the parameters reading ambient:

  • Telephone
  • Telephone menu button (TEL)
  • Phone card
Continue to Step 3Telephone signal not present. Replace the Connect
Signal that TEL button is always pressed/released. See table   N28  THE FUNCTIONS ARE NOT SELECTED WHEN THE BUTTONS ARE PRESSED
Signal that phone card is missing. Replace the Connect module Op.   5580P20 
3CHECKING ELECTRICAL EQUIPMENTAll OKProblems metOperation
Remove the Connect and check that the telephone aerial connector is correctly inserted in its housing Continue to Step 4Connector disconnected from the Connect.Insert the connector in its housing See   E3570  INTEGRATED RADIO PHONE
4AERIAL CHECKAll OKProblems metOperation
Check the continuity of the coaxial aerial cable and the actual aerial - check aerial amplifier supply See   E3570  INTEGRATED RADIO PHONE Continue to Step 5Aerial cable faultyRenew/replace the aerial lead
Amplifier supply leads faultyRenew/replace the supply lead
Amplifier and/or aerial faultyReplace the amplifier and/or aerial
5CHECK ON CORRECT OPERATIONAll OKProblems metOperation
Check that the fault is no longer presentEnd of diagnosisFault persistsReplace the aerial support.