3360261 - J21 HEATED REAR WINDSCREEN NOT WORKING

When the key on the control panel is pressed, the heated rear window demister does not work.
The rear wiper motor power supply is protected by a specific fuse and controlled by a relay, both housed in the underfacia junction unit. When the command is received, the body computer node excites the relay coil via an earth signal. The coil closes the switch and activates the heated rear window.
Results of the tests
0PRELIMINARY CHECKAll OKProblems metOperation
Check that the heated rear window fuse is not blown See   E3030  HEATED REAR WINDSCREEN AND DOOR MIRROR DEFROSTING Continue to Step 1Fuse blownChange fuse See   E3030  HEATED REAR WINDSCREEN AND DOOR MIRROR DEFROSTING
1CHECK USING TESTERAll OKProblems metOperation
Connect an Examiner and check operation of the heated rear window supply control relay. See   E3030  HEATED REAR WINDSCREEN AND DOOR MIRROR DEFROSTING Continue to Step 2Relay not working.Replace relay See   E3030  HEATED REAR WINDSCREEN AND DOOR MIRROR DEFROSTING
2CHECKING WITH DIAGNOSTIC EQUIPMENTAll OKProblems metOperation
Keep the Examiner connected and check heated rear window demister switch status has been properly downloaded while in parameter mode.Continue to Step 3Malfunction in download of heated rear window demister control switch status. Continue to Step 6
3CHECKING ELECTRICAL CIRCUITAll OKProblems metOperation
Check continuity/insulation of electrical connection between body computer node and heated rear window See   E3030  HEATED REAR WINDSCREEN AND DOOR MIRROR DEFROSTING Continue to Step 4Electrical connection interrupted or not insulated.Restore electrical connection continuity/insulation See   E3030  HEATED REAR WINDSCREEN AND DOOR MIRROR DEFROSTING
4CHECKING ELECTRICAL CIRCUITAll OKProblems metOperation
Check heated rear window earth electrical connection continuity/insulation: See   E3030  HEATED REAR WINDSCREEN AND DOOR MIRROR DEFROSTING Continue to Step 5Electrical connection interrupted or not insulated.Restore electrical connection continuity/insulation See   E3030  HEATED REAR WINDSCREEN AND DOOR MIRROR DEFROSTING
5CHECKING ELECTRICAL CIRCUITAll OKProblems metOperation
Check heated rear window power supplyContinue to Step 9No supplyChange body computer node Op. 5505A32
6CHECKING ELECTRICAL CIRCUITAll OKProblems metOperation
Check continuity/insulation of the electrical connection between body computer node and heated rear window demister control switch. See   E3030  HEATED REAR WINDSCREEN AND DOOR MIRROR DEFROSTING Continue to Step 7Electrical connection interrupted or not insulated.Restore electrical connection continuity/insulation See   E3030  HEATED REAR WINDSCREEN AND DOOR MIRROR DEFROSTING
7CHECK SWITCHAll OKProblems metOperation
Check the heated rear window demister control switch is working properlyContinue to Step 8Switch malfunctionChange the heated rear window demister control switch. Op. 5040D18
8CHECKING CORRECT OPERATIONAll OKProblems metOperation
Check that the fault is no longer presentEnd of diagnosisThe fault persists Change body computer node Op. 5505A32
9CHECKING CORRECT OPERATIONAll OKProblems metOperation
Check that the fault is no longer presentEnd of diagnosisThe fault persistsReplace heated rear window Op. 7035B14Search for the fault starting from another symptom'