3360311 - M10 (ELECTRICALLY OPERATED) REAR WINDOWS NOT WORKING

The windows do not move at all when switches in the rear doors are activated.
The boot compartment node receives a window raise/lower command directly from individual switches on the rear doors. It receives a window raise/lower command from a switch panel on the front driver's door via the B-CAN line. Two specific fuses housed in the underfacia junction unit protect the electric rear window power supply.
Results of the tests
0PRELIMINARY CHECKAll OKProblems metOperation
Check the rear windows are operating correctly by means of the switches on the driver side front door control panel.Continue to Step 3Rear windows do not move.Continue to Step 1
1CHECKING FUSESAll OKProblems metOperation
Check the condition of the fuses protecting the rear window power supply system. See   E3051  ELECTRIC REAR WINDOWS Continue to Step 2Both fuses are blownChange the blown fuses and investigate the causes of damage.
2CHECKING WITH TESTERAll OKProblems metOperation
Connect an Examiner and check for errors in the boot compartment nodeContinue to Step 4There are errorsContinue according to the instructions for the diagnostic equipment
3CHECKING ELECTRICAL CIRCUITAll OKProblems metOperation
Check continuity/insulation of the electrical connection between the facia control unit and the boot compartment node. See   E3051  ELECTRIC REAR WINDOWS Continue to Step 8Electrical connection broken or not insulated.Restore electrical connection continuity/insulation See   E3051  ELECTRIC REAR WINDOWS
4CHECKING ELECTRICAL CIRCUITAll OKProblems metOperation
Check continuity/insulation of the electrical connection between individual rear window raise/lower control switches and the boot compartment nodeContinue to Step 5Electrical connection broken or not insulated. Restore electrical connection continuity/insulation See   E3051  ELECTRIC REAR WINDOWS
5CHECKING ELECTRICAL CIRCUITAll OKProblems metOperation
Connect an Examiner and check for errors in the rear window inhibition switch.Continue to Step 6Switch not workingChange the control panel on the driver's side front door Op. 7005M11
6CHECKING WITH DIAGNOSTIC EQUIPMENTAll OKProblems metOperation
Use active diagnosis to check rear window inhibition led operation.Continue to Step 7Led not workingChange the control panel on the front driver's door Op. 7005M11
7CHECKING CORRECT OPERATIONAll OKProblems metOperation
Check that the fault is no longer presentEnd of diagnosisThe fault persistsChange the driver's door node
8CHECKING CORRECT OPERATIONAll OKProblems metOperation
Check that the fault is no longer presentThe fault persistsChange the boot compartment nodeSearch for the fault starting from another symptom'