194002013 - H008 EXCESSIVE ROLLING/PITCHING - AT REAR

The customer complains of an excessive rolling and/or pitching sensation of the vehicle, especially at the back.
1ROAD TEST TO EVALUATE THE ROLLING/PITCHINGAll OKProblems encounteredOperation
Carry out a road test to evalute the folling/pitching of the vehicle    See Test 44B ROAD TEST FOR ROLLING/PITCHING EVALUATIONEnd of diagnosisSubjective judgement compared with the reference vehicle 6Acceptable behaviour of the vehicle
Subjective judgement compared with the reference vehicle 5.5Move on to Step 2
Subjective judgement compared with the reference vehicle 3-4Move on to Step 4
2END OF TRAVEL BUFFER CHECKAll OKProblems encounteredOperation
Check that the end of travel buffer for the rear spring is not faulty carrying out    See Test 4420AA CHECK ON REAR SUSPENSION SPRING END OF TRAVEL BUFFERMove on to Step 3End of travel buffer deterioratedReplace the end of travel bufferOp. 4420W14 REAR SUSPENSION END BUFFER - REPLACE
3SHOCK ABSORBER EFFICIENCY CHECKAll OKProblems encounteredOperation
Check the efficiency of the shock absorbers by carrying out manual compression manoeuvres (resting on the wheel arch by the centre of the wheel), which should be carried out on both sides of the vehicle.Move on to Step 5Sudden return without dampingReplace the shock absorber that is not working properly    Op. 4420A30 REAR SUSPENSION SHOCK ABSORBER (ONE), LEFT OR RIGHT - R.R. - CHECK WHEEL GEOMETRY SEPARATELY
4VEHICLE GEOMETRY CHECKAll OKProblems encounteredOperation
After replacing the shock absorbers, check the geometryEnd of diagnosisGeometry values do not conformRestore the geometry to the correct values    Op. 4450A40 REAR WHEEL GEOMETRY - CHECK USING OPTICAL EQUIPMENT, INCLUDES ADJUSTMENT IF NECESSARY