198001892 - N014 TELEPHONE WON'T START (Blue&Me)

This table does not consider faults due to the service provider or phone malfunctions
The following telephones are enabled to operate with the Bluetooth system and are supported by the system on the vehicle:
Nokia: 3650, 6310i, 6600, 6650 (07/2003 UMTS), 8910i, N-Gage 8910 iPhilips: Fisio 820, 825Siemens: S55, S56 (US version)Sony Ericsson: T68i, P800, T610Profiles: Headset 1.0, Handsfree 0.96, Phone Acces 0.89C1, Sim Access 0.95, Synchro Obex/ SyncMil
The system supplier constantly tests the software to check whether new telephones can be supported by the current system. If the answer is yes, this information will be supplied in a Service News.
TEST RESULTS
0PRELIMINARY CHECKALL OKPROBLEMS ENCOUNTEREDACTION
Check that the customer''s telephone is one of those supported by the system on the vehicle listed above.Move on to Step 1The customer''s telephone is not compatible with the system.Move on to Step 1
1RADIO VOLUME CHECKALL OKPROBLEMS ENCOUNTEREDACTION
Check that the volume of the telephone channel in the radio is not set to 0.If it is, set it to a higher volume.Move on to Step 2The volume is already set to a high enough level.Check the continuity and insulation of the electrical circuit between the Bluetooth control unit and move on to Step 2
2BLUETOOTH CONTROL UNIT REPLACEMENTALL OKPROBLEMS ENCOUNTEREDACTION
The system supplier constantly tests the software to check whether new telephones can be supported by the current system. If the answer is yes, this information will be supplied in a Service News.Update the software on a periodic basis; a more updated version that supports the Customer''s telephone may be available from the Parts Dept. In this case, a Service News will provide this information. In such a case, replace the Bluetooth control unit and check that the fault disappears.Warnings: Replacing a control unit to update the software is not a defect that is down to the vehicle and is not therefore covered under the warranty. The expenses are the responsibility of the Customer.End of diagnosis1. According to the instructions in the Service News, the telephone is compatible with the system2. There are no updates to make the telephone and system compatible3. The fault persists even after the update1. Move on to Step 32. The problem cannot be solved through the incompatibility of the telephone with the vehicle system3. Move on to Step 3
3BLUETOOTH OPERATION CHECKALL OKPROBLEMS ENCOUNTEREDACTION
Check whether the telephone is cable of connecting via Bluetooth to other systems such as other mobile phones, earphone systems or computers.Move on to Step 4The telephone is not capable of dialogue even with other Bluetooth systems.Move on to Step 4
4BLUETOOTH ACTIVATION CHECKALL OKPROBLEMS ENCOUNTEREDACTION
Check that the Bluetooth operation has been activated at the telephone: if there are doubts, consult the mobile phone manual to identify the Bluetooth function status.Move on to Step 5The Bluetooth function is not activatedActivate the Bluetooth function: if there are doubts, consult the mobile phone manual to carry out the activation. If the fault persists, move on to Step 2.
5SYSTEM AUTHORIZATION CHECKALL OKPROBLEMS ENCOUNTEREDACTION
Check that the system on the vehicle has been authorized for automatic connection to the telephone.Move on to Step 6The system on the vehicle is not authorized for automatic connection.Ask the customer if this is an option. If not, carry out the authorization: if there are doubts, consult the mobile phone manual to carry out the activation.
6SYSTEM RECOGNITION ACTIVATIONALL OKPROBLEMS ENCOUNTEREDACTION
Carry out the system recognition procedure for the telephone: if there are doubts, consult the mobile phone manual to carry out the system recognition. Make sure that the procedure has been successful and the fault has disappeared.NOTE: The system asks the telephone to enter an activation code. It can be found in the vehicle Owner''s Handbook.End of diagnosisThe outcome of the recognition procedure is not successful.Move on to Step 7
7ELECTRICAL CIRCUIT CHECKALL OKPROBLEMS ENCOUNTEREDACTION
Check the continuity and insulation of the electrical circuit between the steering column switch unit lever button, the Bluetooth control unit and the radioAlso check that the connectors for the control unit and the radio are not faulty.End of diagnosis1. Electrical connections faulty2. Button on the opening/closing steering column switch unit faulty3. Faults in the Bluetooth control unit connectors4. Faults in the radio connectors1. Restore the correct connections2. Replace the steering column switch unit lever3. Replace the Bluetooth control unit    Op. 5570T49 BLUETOOTH ELECTRONIC CONTROL UNIT - R.R. 4. Replace the radio    Op. 5570T80 CAR RADIO EQUIPMENT - R+R
8ELECTRICAL CIRCUIT CHECKALL OKPROBLEMS ENCOUNTEREDACTION
Check the continuity and the insulation of the electrical circuit between the microphone and the Bluetooth control unitMove on to Step 9Electrical connections faulty.Restore the correct connections.
9MICROPHONE NO LOAD VOLTAGE CHECKALL OKPROBLEMS ENCOUNTEREDACTION
Check the no load voltage value at the microphone.End of diagnosis1. No load voltage close to zero2. Voltage outside of the range1. Replace the microphone    Op. 7040E10 FRONT COURTESY LIGHT - R+R 2. Replace the Bluetooth control unit    Op. 5570T49 BLUETOOTH ELECTRONIC CONTROL UNIT - R.R.