198001894 - N037 NAVIGATOR NOT CALCULATING ANY ROUTE (Connect)

The navigation system does not compute a route even if a destination point has been entered.
TEST RESULTS
0CHECK THE MAP CDALL OKPROBLEMS ENCOUNTEREDACTION
Check that the map CD is clean and not scratchedCheck that the CD is compatible with the type of navigation systemMove on to Step 11. Dirty and scratched2. Map CD not compatible with the Connect SW1. Clean or replace the CD2. Replace the map CD with a compatible CD
1CHECK SATELLITE RECEPTIONALL OKPROBLEMS ENCOUNTEREDACTION
In NAV mode, check that system indicates reception of at least three satellites by carrying out the    See Test 5580PB Central Console Navigator operation checkMove on to Step 2No satellite signal coverage.Move to an area covered by the satellite signals.
2CHECK USING DIAGNOSTIC EQUIPMENTALL OKPROBLEMS ENCOUNTEREDACTION
Use a tester to check for errors.Move on to Step 31. Errors are present in the satellite aerial due to: defective satellite aerial connection2. Satellite aerial defective1. Restore the satellite aerial connection2. Replace the satellite aerial
3CORRECT OPERATION CHECKALL OKPROBLEMS ENCOUNTEREDACTION
Check while on the road that at least three satellites are correctly connected see    See Test 5580PB Central Console Navigator operation checkEnd of diagnosisThe fault persistsReplace the centre console