198001744 - H026 NO ELECTRIC STEERING POWER ASSISTANCE WITH FAILURE WARNING LIGHT NOT ON

The Customer complains of failed operation (hardness when steering) without the failure warning light coming on
Test results
1WIRING CHECKAll OKProblems encounteredOperation
Check:- that the electrical connections and terminals are correctly fitted at the EPS system and Body Computer- that the battery terminals are correctly tightened- the continuity of the EPS supply wiring- check and clean the bodywork terminals earthedMove on to Step 2Loose connections and/or breaks in continuity at both ends of the wiring detectedIntervene at the wiring connections
2CHECK USING DIAGNOSTIC EQUIPMENTAll OKProblems encounteredOperation
Connect the Examiner diagnostic equipment and check that the electric steering warning light is not faultyMove on to Step 4Electric steering warning light failureMove on to Step 3
3INSTRUMENT PANEL AND BODY COMPUTER CHECKAll OKProblems encounteredOperation
Connect the Examiner diagnostic equipment and check that there are no faults in the instrument panel and body computerMove on to Step 4Presence of faultsContinue following the instructions on the diagnostic equipment, see the detailed list of errors and follow the recommended advice    See table H025 NO ELECTRIC STEERING POWER ASSISTANCE WITH FAILURE WARNING LIGHT ON
4CORRECT OPERATION CHECKAll OKProblems encounteredOperation
Check that the fault is no longer presentEnd of diagnosisThe fault persistsContact Technical Assistance for further information on the problem