198001902 - O004 HEAD RESTRAINT HEIGHT ADJUSTMENT NOT WORKING

When the bushes are released and when the head restraint rods are released from the bushes, the head restraint does not stay in position
Test results
1CHECKS ON THE HEAD RESTRAINT RODSAll OKProblems encounteredOperation
Check for looseness at the head restraint rods in their housings in the backrest (bushes)Move on to Step 2Plastic bush(es) inserted in the backrest crossmember brokenReplace the bushes    Op. 7045B06 GUIDE BUSH FOR FRONT SEAT HEAD RESTRAINT (ONE), LEFT OR RIGHT - R.R.
2HEAD RESTRAINT BUSH CHECKSAll OKProblems encounteredOperation
Check for looseness/clearance at the head restraint bushes in the area of the backrest crossmemberMove on to Step 3Excessive clearance at the bushesApply tape to the bushes to eliminate the clearance at the crossmember
3HEAD RESTRAINT ADJUSTMENT BUTTON CHECKAll OKProblems encounteredOperation
Check that the adjustment button on the head restraint bush is in the correct positionEnd of diagnosisButton stuckReplace the bush    Op. 7045B06 GUIDE BUSH FOR FRONT SEAT HEAD RESTRAINT (ONE), LEFT OR RIGHT - R.R.