198002404 - N061 IRREGULAR OPERATION OF VOICE RECOGNITION (Blue&Me)

The voice commands function is managed by the telephone module which is incorporated in the Bluetooth. Whilst the microphone is located outside on the control panel
TEST RESULTS
1ACTIVE DIAGNOSIS CHECKALL OKPROBLEMS ENCOUNTEREDACTION
Connect to the Bluetooth node using the Examiner and select Configurations in Active DiagnosisCarry out the Audio system test and check whether the radio produces a BIP noiseMove on to Step 2There is no BIP noise from the radioMove on to Step 3
2MICROPHONE CONNECTIONS CHECKALL OKPROBLEMS ENCOUNTEREDACTION
Check the continuity and the insulation of the electrical circuit between the microphone and the Bluetooth control unit    See E4090 NAVIGATORCheck that the microphone is working properlyMove on to Step 31. Microphone not correctly connected.2. Wiring between microphone and Bluetooth broken3. Microphone defective1. Restore the correct connection2. Restore wiring continuity3. Replace the control panel complete with microphone    Op. 5580M20 ON BOARD NAVIGATION SYSTEM CONTROLS - R.R.
3CHECK THE WIRINGALL OKPROBLEMS ENCOUNTEREDACTION
Check the continuity of the connections between the Bluetooth and the radioCheck that the power supply for the Bluetooth is correct    See E4090 NAVIGATORCheck that the radio is correctly supplied    See E3510 RADIO End of diagnosis1. Wiring broken2. Bluetooth power supply not correct3. Radio power supply not correct4. Bluetooth defective1. Restore the continuity of the connections between the Bluetooth node and the radio    See E4090 NAVIGATOR2. Restore correct power supply for the Bluetooth3. Restore the correct power supply for the radio.4. If no faults have been found during the previous checks, replace the Bluetooth node    Op. 5570T49 BLUETOOTH ELECTRONIC CONTROL UNIT - R.R.