198002409 - N062 THE TELEPHONE MICROPHONE DOES NOT WORK (Blue&Me)

With the telephone activated, the voice of the other speaker is heard, but they cannot hear the speaker in the vehicle.This table does not consider faults due to the service provider or phone malfunctions
The following telephones are enabled to operate with the Bluetooth system and are supported by the system on the vehicle:Audiovox® SMT 5600/Orange™ C500 - Motorola® Mpx220** Motorola V3 Razr* Motorola V525* Motorola V600* Motorola V635 Nokia® 3230 Nokia 6230 Nokia 6230i Nokia 6600† Nokia 6620 Nokia 6820 Nokia 7610 Nokia 9500 Communicator* Sony-Ericsson® k700i Sony-Ericsson k750i Sony-Ericsson P910a Sony-Ericsson S710a Sony-Ericsson T610** Sony-Ericsson T630** Sony-Ericsson T637** Sony-Ericsson Z600*** The system is not currently able to support a GPRS connection (General Packet Radio Services) when it is connected to this mobile phone.** The system is not currently able to support a hands-free system when it is connected to this mobile phone.† The system is not currently able to support call waiting when it is connected to this mobile phone
TEST RESULTS
1ACTIVE DIAGNOSIS CHECKALL OKPROBLEMS ENCOUNTEREDACTION
Connect to the Bluetooth node using the Examiner and select Configurations in Active DiagnosisCarry out the Audio system test and check whether the radio produces a BIP noiseMove on to Step 2There is no BIP noise from the radioMove on to Step 3
2MICROPHONE CONNECTIONS CHECKALL OKPROBLEMS ENCOUNTEREDACTION
Check the continuity and the insulation of the electrical circuit between the microphone and the Bluetooth control unit    See E4090 NAVIGATORCheck that the microphone is working properlyMove on to Step 31. Microphone not correctly connected.2. Wiring between microphone and Bluetooth broken3. Microphone defective1. Restore the correct connection2. Restore the correct continuity for the wiring3. Replace the control panel complete with microphone    Op. 5580M20 ON BOARD NAVIGATION SYSTEM CONTROLS - R.R.
3CHECK THE WIRINGALL OKPROBLEMS ENCOUNTEREDACTION
Check the continuity of the connections between the Bluetooth and the radioCheck that the power supply for the Bluetooth is correct    See E4090 NAVIGATORCheck that the radio is correctly supplied    See E3510 RADIO End of diagnosis1. Wiring broken2. Bluetooth power supply not correct3. Radio power supply not correct4. Bluetooth defective1. Restore the continuity of the connections between the Bluetooth node and the radio2. Restore correct power supply for the Bluetooth3. Restore the correct power supply for the radio.4. If no faults have been found during the previous checks, replace the Bluetooth node    Op. 5570T49 BLUETOOTH ELECTRONIC CONTROL UNIT - R.R.