198002293 - N036 THE NAVIGATOR IS NOT WORKING (Blue&Me)

The navigator is not working. When the NAV button is pressed the navigation ambient is not launched
TEST RESULTS
0PRELIMINARY CHECKSALL OKPROBLEMS ENCOUNTEREDACTION
Check that the USB device with the pre-loaded maps is connected to the USB port on the vehicleMove on to Step 1Connection to USB port defectiveRestore the correct connection
1CHECK USING THE EXAMINERALL OKPROBLEMS ENCOUNTEREDACTION
Using the Examiner in the CAN information ambient, check the list of faulty control unitsMove on to Step 2Control unit errorContinue as described by the diagnostic equipment
2NAV BUTTON CHECKALL OKPROBLEMS ENCOUNTEREDACTION
Check that the NAV button in the control panel is working properly    See Test Check the continuity of the connection between the control panel and the Bluetooth node    See E4090 NAVIGATORMove on to Step 31. NAV button defective2. Wiring broken/short-circuited1. Replace the control panel    Op. 5580M20 ON BOARD NAVIGATION SYSTEM CONTROLS - R.R.2. Restore the correct wiring.
3CORRECT OPERATION CHECKALL OKPROBLEMS ENCOUNTEREDACTION
Check that the Bluetooth node is working properlyEnd of diagnosisBluetooth node defectiveReplace the Bluetooth control unit    Op. 5570T49 BLUETOOTH ELECTRONIC CONTROL UNIT - R.R.