198002462 - N063 THE TELEPHONE AUDIO CANNOT BE HEARD (Blue&Me)
With the telephone activated, whilst the speaker at the other end manages to hear the speaker in the vehicle, their voice cannot be heard in the vehicle.This table does not consider faults due to the service provider or phone malfunctions | The following telephones are enabled to operate with the Bluetooth system and are supported by the system on the vehicle:Audiovox® SMT 5600/Orange™ C500 - Motorola® Mpx220** Motorola V3 Razr* Motorola V525* Motorola V600* Motorola V635 Nokia® 3230 Nokia 6230 Nokia 6230i Nokia 6600† Nokia 6620 Nokia 6820 Nokia 7610 Nokia 9500 Communicator* Sony-Ericsson® k700i Sony-Ericsson k750i Sony-Ericsson P910a Sony-Ericsson S710a Sony-Ericsson T610** Sony-Ericsson T630** Sony-Ericsson T637** Sony-Ericsson Z600*** The system is not currently able to support a GPRS connection (General Packet Radio Services) when it is connected to this mobile phone.** The system is not currently able to support a hands-free system when it is connected to this mobile phone.† The system is not currently able to support call waiting when it is connected to this mobile phone |
| TEST RESULTS | ||||
| 1 | RADIO VOLUME CHECK | ALL OK | PROBLEMS ENCOUNTERED | ACTION |
|---|---|---|---|---|
| Check that the volume of the telephone channel in the radio is not set to 0.If it is, set it to a higher volume: check the fault disappears. | End of diagnosis | The volume is already set to a high enough level | Move on to Step 2 | |
| 2 | ELECTRICAL CIRCUIT CHECK | ALL OK | PROBLEMS ENCOUNTERED | ACTION |
| Connect an Examiner to the Bluetooth C3 control unitSelect Configurations/procedures in active diagnosis Select Audio system testCheck whether the radio produces a bipCheck the continuity and the insulation of the electrical circuit between the radio and the speakers See E3510 RADIO Also check that the radio connectors are not faulty. | Move on to Step 3 | There is no bip noise from the radio | Restore the connections between the Bluetooth and the radio and from the radio to the speakers See E3510 RADIO See E4090 NAVIGATOR | |
| 3 | CORRECT OPERATION CHECK | ALL OK | PROBLEMS ENCOUNTERED | ACTION |
| Check that it is working properly | End of diagnosis | The fault persists. | Restore the correct connection for the GSM aerial to the Bluetooth, if okay, replace the GSM aerial Op. 5570T27 AERIAL SUPPORT - R.R | |