199000799 - H029 STEERING HEAVY WITH POOR RETURN

The Customer complains of a poor response from the steering and/or heaviness when steering
Test results
0PRELIMINARY CHECKAll OKProblems encounteredOperation
The Customer complains of a loss in performance without the warning light coming on, especially after short radius steering manoeuvres.Move on to Step 1The same as the Customer.DO NOT replace the Electric Steering assembly. The system is working perfectly. The thermal protection has intervened during the operation of the electric steering.
1VISUAL INSPECTIONAll OKProblems encounteredOperation
With the panel on, the steering wheel is rotated simultaneously to the left or the right. Check whether the problem is solved by calibrating the system.End of diagnosis.The problem persists or it is impossible to carry out the calibration.Replace the Electric Steering assembly.    Op. 4110D20 STEERING ELECTRICAL CONTROL DEVICE - R R
2VISUAL INSPECTIONAll OKProblems encounteredOperation
Strong steering wheel vibrations with the vehicle stationary, constantly, or in certain steering positions.End of diagnosis.Steering box defective.DO NOT replace the Electric Steering assembly
No problems are detected in the steering box.Replace the Electric Steering assembly.
3GEOMETRY CHECKSAll OKProblems encounteredOperation
Check that the wheel geometry and tyre wear are correctMove on to Step 4Tyres worn.Replace the tyres.
Pressure not correct.Restore pressure.
Geometry not correct.Restore the geometry.    Op. 4450A10 FRONT WHEEL GEOMETRY - CHECK USING OPTICAL EQUIPMENT - INCLUDES ADJUSTMENT IF NECESSARY or    Op. 4450A40 REAR WHEEL GEOMETRY - CHECK USING OPTICAL EQUIPMENT, INCLUDES ADJUSTMENT IF NECESSARY
4CHECK ON STEERING HEAVINESS UNIFORMITYAll OKProblems encounteredOperation
With the vehicle stationary, check that the heaviness of the steering varies from one end of travel to the otherMove on to Step 5The steering heaviness and/or return is uniform.Do not adjust the EPS system. Check for faults in the steering box and the front suspension assembly.
5CHECK ON THE EXTENT OF THE FAULTAll OKProblems encounteredOperation
Check whether the heaviness is slight or more serious.-The heaviness is slight and occurs during parking manoeuvres.Do not intervene; the EPS system does not assist the return of the steering from stationary.
The heaviness is quite considerable.Move on to Step 6.
6MECHANICAL CHECKSAll OKProblems encounteredOperation
Check that the steering box and the linkage for the steering components are working properly. In particular, make sure that there is no friction that could have an adverse effect on the operation of the components.-Defects discovered in the operation of the steering components.DO NOT intervene on the Electric Steering assembly.
No problems detected with the steering components.Replace the Electric Steering Assembly.    Op. 4110D20 STEERING ELECTRICAL CONTROL DEVICE - R R