199001516 - N016 MEDIA PLAYER NOT WORKING

This table does not consider faults due to the service provider or phone malfunctions.
The following telephones are enabled to operate with the Bluetooth system and are supported by the system on the vehicle:- Audiovox®: SMT 5600 (Orange™ C500)*- Motorola®: Mpx220**, V3 Razr*, V525*, V600*, V635- Nokia®: 3230, 6230, 6230i, 6600†, 6620, 6820, 7610, 9500 Communicator*- Sony Ericsson®: k700i, k750i, P910a, S710a, T610**, T630**, T637**, Z600*** The system is not currently able to support a GPRS connection (General Packet Radio Services) when it is connected to this mobile phone.** The system is not currently able to support a hands-free system when it is connected to this mobile phone.† The system is not currently able to support call waiting when it is connected to this mobile phone.
Test results
0PRELIMINARY CHECKSAll OKProblems encounteredOperation
First, check that:- if the user uses a USB device which also works as a portable media player, it is not working properly even if it is not connected to the vehicle- that the device does not have MP3 or WMA type filesMove on to Step 11. The device is not working not even if it is disconnected from the vehicle2. There are no MP3 or WMA type files on the USB device1. The problem is resident in the USB device. Refer to the service department of the device supplier2. The media player can only read files of this type: install the correct type file and check that the system is working
1MEDIA PLAYER OPERATION CHECKAll OKProblems encounteredOperation
Check that the media player is working properly by carrying out the    See Test Move on to Step 2
2ELECTRICAL CIRCUIT CHECKAll OKProblems encounteredOperation
Check the continuity and the insulation of the media player electrical circuit    See E3570 INTEGRATED RADIO PHONEMove on to Step 31. Connections faulty2. Faults in the media player connectors1. Restore or, if necessary, replace the wiring2. Replace the device
3MEDIA PLAYER CHECKAll OKProblems encounteredOperation
Carry out the Audio Test active diagnosis on the media player and check that the system is working properlyMove on to Step 5The result of the audio test is not positiveMove on to Step 4
4ELECTRICAL CIRCUIT CHECKAll OKProblems encounteredOperation
Check the continuity and the insulation of the electrical circuit between the radio and the speakers    See E3510 RADIO Also check that the radio connectors are not faulty.End of diagnosis1. Electrical connections faulty2. Front tweeters faulty3. Front speakers faulty4. Rear speakers faulty5. Faults in the radio connectors1. Restore the correct connections2. Replace the tweeters    Op. 5570T92 FRONT TWEETER (ONE), LEFT OR RIGHT - R.R 3. Replace the speakers    Op. 5570T90 FRONT SPEAKER (ONE), LEFT OR RIGHT - R.R 4. Replace the speakers    Op. 5570T96 REAR SIDE SPEAKER (ONE), LEFT OR RIGHT- R.R 5. Replace the radio    Op. 5570T80 CAR RADIO EQUIPMENT - R+R
5BLUETOOTH® CHECKAll OKProblems encounteredOperation
Carry out the Bluetooth disconnection active diagnosis on the Bluetooth® system, delete the errors and check whether the fault disappearsEnd of diagnosisThe fault persistsMove on to Step 6
6MEDIA PLAYER CHECKAll OKProblems encounteredOperation
Carry out the Audio Test active diagnosis on the media player and check that the system is working properlyEnd of diagnosisThe result of the audio test is not positiveReplace the Bluetooth® control unit    Op. 5570T49 BLUETOOTH ELECTRONIC CONTROL UNIT - R.R.