199002293 - M010 (ELECTRICALLY OPERATED) REAR WINDOWS NOT WORKING

When the ignition is in the ON position, when the buttons located in the doors are operated the rear electric windows do not work at all.
Test results
1SERVICES RELAY POWER SUPPLY CHECK (POWER CIRCUIT)All OKProblems encounteredOperation
Check that the services discharge relay is receiving the correct power supply from the battery.With the ignition ON, connect to the power supply for the relay from the Body Computer and check, when the electric windows are operated, that the supply is sent to the relay.Also check that the electrical connections between the Body Computer, battery and relay are not faulty    See E3051 ELECTRIC REAR WINDOWS
Do not disconnect the relay
Move on to Step 21. No power supply from the battery2. Enablement for power supply not provided by the Body Computer3. Connections faulty1. Restore the correct power supply to the relay. If necessary, replace the faulty components (if a fuse is involved, first search for what has caused it to blow)2. Replace Body Computer    Op. 5505A32 BODY COMPUTER - R.R 3. Restore the correct connections    See E3051 ELECTRIC REAR WINDOWS
2RELAY OUTPUT CHECKAll OKProblems encounteredOperation
With the ignition ON, connect to the relay output and check that, when the electric windows are operated, the power supply is sent to the electric windows circuit. Also check that the connections between the services relay and the Left/Right Rear Doors coupling is not faulty    See E3051 ELECTRIC REAR WINDOWSMove on to Step 31. The power supply is not sent to the circuit2. Connections faulty1. Replace the services relay2. Restore the correct connections
3ELECTRIC WINDOWS CIRCUIT CHECKAll OKProblems encounteredOperation
The problem is due to several problems in the front electric windows circuit. Continue following the instructions for both electric windows, bearing in mind that the problems could be different for the two electric windows    See table M011 ONE OF THE ELECTRIC REAR WINDOWS NOT WORKINGEnd of diagnosisThe fault persistsContact technical service for further information on the problem