199002624 - N069 THE BLUETOOTH CONTROLS ON THE STEERING WHEEL DO NOT WORK

This table does not consider faults due to the service provider or phone malfunctions
The following telephones are enabled to operate with the Bluetooth system and are supported by the system on the vehicle:- Audiovox®: SMT 5600 (Orange™ C500)*- Motorola®: Mpx220**, V3 Razr*, V525*, V600*, V635- Nokia®: 3230, 6230, 6230i, 6600†, 6620, 6820, 7610, 9500 Communicator*- Sony Ericsson®: k700i, k750i, P910a, S710a, T610**, T630**, T637**, Z600*** The system is not currently able to support a GPRS connection (General Packet Radio Services) when it is connected to this mobile phone.** The system is not currently able to support a hands-free system when it is connected to this mobile phone.† The system is not currently able to support call waiting when it is connected to this mobile phone.
Test results
0PRELIMINARY CHECKAll OKProblems encounteredOperation
Check that when the various controls on the steering wheel are pressed they all work properly as indicated in the Owner''s Handbook and that error messages do not appear in the instrument panelEnd of diagnosis1. The messages in the panel are not consistent2. The voice recognition and/or main buttons are not working properly1. Continue as indicated    See table K092 DISPLAY MODULE IS NOT WORKING2. Move on to Step 1
1ERRORS IN CONTROL UNIT CHECKAll OKProblems encounteredOperation
Check whether error B1003 is present on the diagnostic equipmentMove on to Step 2Error B1003 is not presentContinue as indicated    See table N035 I.C.S. TELEPHONE DEVICE NOT WORKING
2BUTTON STATUS CHECKAll OKProblems encounteredOperation
Using the diagnostic equipment, display the following parameters and check whether the values displayed switch when the buttons are pressed/released:- Up button- Telephone button- Down button- Source button- Mute button- Voice buttonMove on to Step 41. One or more of the following buttons does not switch when pressed/released: Up, Down, Telephone, Source2. One or more of the following buttons does not switch when pressed/released: Mute, Voice1. Move on to Step 32. Move on to Step 5
3ELECTRICAL CIRCUIT CHECKAll OKProblems encounteredOperation
Check the continuity and insulation of the electrical circuit between the buttons on the steering wheel and the Bluetooth® system    See E3570 INTEGRATED RADIO PHONEMove on to Step 41. Connections faulty2. Faults in the buttons3. Faults in the Bluetooth® control unit connectors1. Restore or, if necessary, replace the wiring2. Replace the faulty buttons    Op. 5570T66 MODULE (ONE) ON STEERING WHEEL FOR RADIO CONTROL - R+R 3. Replace the Bluetooth® control unit    Op. 5570T49 BLUETOOTH ELECTRONIC CONTROL UNIT - R.R.
4BLUETOOTH® CHECKAll OKProblems encounteredOperation
Carry out the Bluetooth network disconnection active diagnosis on the Bluetooth® system and check whether the system is working properlyEnd of diagnosisThe fault persistsMove on to Step 5
5CHECK CAN LINEAll OKProblems encounteredOperation
Check whether error U0019 is present on the diagnostic equipmentMove on to Step 8Error U0019 is presentMove on to Step 6
6ERRORS IN OTHER CONTROL UNITS CHECKAll OKProblems encounteredOperation
Using the diagnostic equipment check that no other control unit has CAN errors.Move on to Step 7Other control units also have network errorsCheck which control unit is reponsible for the fault. If necessary, replace the faulty control units or the wiring
7ELECTRICAL CIRCUIT CHECKAll OKProblems encounteredOperation
Check the continuity and insulation of the electrical circuit between the buttons, Bluetooth control unit and radio    See E3570 INTEGRATED RADIO PHONEMove on to Step 81. Electrical connections faulty2. Faults in the buttons3. Faults in the Bluetooth® control unit connectors4. Faults in the radio connectors1. Restore the correct connections2. Replace the buttons    Op. 5570T66 MODULE (ONE) ON STEERING WHEEL FOR RADIO CONTROL - R+R 3. Replace the Bluetooth® control unit    Op. 5570T49 BLUETOOTH ELECTRONIC CONTROL UNIT - R.R. 4. Replace the radio    Op. 5570T80 CAR RADIO EQUIPMENT - R+R
8ELECTRICAL CIRCUIT CHECKAll OKProblems encounteredOperation
Check the continuity and the insulation of the electrical circuit for the buttons on the steering wheel    See E3570 INTEGRATED RADIO PHONEMove on to Step 91. Connections faulty2. Faults in the buttons1. Restore or, if necessary, replace the wiring. Move on to Step 92. Replace the faulty buttons    Op. 5570T66 MODULE (ONE) ON STEERING WHEEL FOR RADIO CONTROL - R+R Move on to Step 9
9BLUETOOTH® CHECKAll OKProblems encounteredOperation
Carry out the Bluetooth disconnection active diagnosis on the Bluetooth® system, delete the errors and check whether the fault disappearsEnd of diagnosisThe fault persistsReplace the Bluetooth® control unit    Op. 5570T49 BLUETOOTH ELECTRONIC CONTROL UNIT - R.R.