312002012 - S061 DASHBOARD CREAKING

With the vehicle moving, particularly over rough ground or during acceleration or braking, noise can be heard from the dashboard area
Test results
0PRELIMINARY CHECKSAll OKProblems encounteredOperation
Carry out the road test    See Test 70B ROAD TEST TO IDENTIFY NOISEto identify the area where the creaking is coming from.Move on to Step 11. Creaking noise cannot be located.2. Noise coming from one of the front doors.1. Move on to Step 12. Proceed as instructed in the    See table S062 FRONT DOORS CREAKING
1DASHBOARD/WINDSCREEN COUPLING CHECKAll OKProblems encounteredOperation
Check the gap between the lower area of the windscreen and the dashboard is correct: the gap must be sufficiently large for a card to be inserted.Move on to Step 2Faulty dashboard fastening.Renew the felt pads behind the facia in the contact area with the windscreen.
2AIR DISTRIBUTION VENT FASTENINGS CHECKAll OKProblems encounteredOperation
Check the condition of the air distribution vent fastening tabs on the dashboard.Move on to Step 31. Fault in side vent fastening.2. Fault in central vent fastening.1. Renew the correct fastening.Op. 5010C38 SIDE AIR VENT (ONE) LEFT OR RIGHT IN DASHBOARD - R.R.2. Renew the correct fastening.Op. 5010C31 CENTRE AIR VENT IN DASHBOARD (ONE) LEFT OR RIGHT - R.R.
3INSTRUMENT FASTENINGS CHECKAll OKProblems encounteredOperation
Check that the instrument panel is correctly fastened behind the steering wheel: in particular, check for the presence of felt pads in the coupling area with the dashboard.Move on to Step 4Faulty fastening of instruments behind the steering wheel.Restore the correct fastening of the instrument panel    Op. 5560B10 CONTROL PANEL - R+R
4STEERING COLUMN TRIM FASTENING CHECKAll OKProblems encounteredOperation
Check the steering column trim is correctly fastened to the dashboard.

In particular, check for:

  • insulating material around the cables;
  • felt pads in the coupling area with the dashboard;
  • free movement of the steering wheel height adjustment device;
  • fastening of the column cover housings
Move on to Step 5Faulty fastening.Restore the correct fastening on the dashboard.Restore the felt pads if necessary.    Op. 7040A26 STEERING COLUMN TRIM - R+R
5CLIMATE CONTROL SYSTEM CONTROL UNIT FASTENING CHECKAll OKProblems encounteredOperation
Check that the climate control system control unit is correctly fastened to the dashboard.Move on to Step 6Climate control system control fastenings faulty.Renew the correct fastening for the climate control system control unit.    Op. 5040D10 AIR CONDITIONER CONTROLS SUPPORT - R+R OR REPLACE
6CLIMATE CONTROL SYSTEM UNIT CORRECT FASTENING CHECKAll OKProblems encounteredOperation
Remove the dashboard trim    Op. 7040A10 DASHBOARD TRIM - R+R and check the heater/air distribution unit is correctly fastened.End of diagnosisHeater/air distribution unit fastening faulty.Restore the correct fastening for the heater/air distribution unit.Op. 5040C14 AIR CONDITIONER HEATER/DISTRIBUTOR UNIT - R+R WITH FASCIA REMOVED