323001813 - N059 PROBLEMS IN SWITCHING TO HANDS-FREE MODE WHEN ENTERING THE VEHICLE WITH THE IGNITION ON

Whilst a conversation is in progress, the customer gets into the vehicle and, with the ignition ON, there is no switch to hands-free mode or the switchover is very slow.This table does not consider faults due to the service provider or phone malfunctionsN.B.: The following telephones are enabled for operation with Bluetooth and are currently supported by the system on the vehicle:Audiovox® SMT 5600/Orange™ C500 - Motorola® Mpx220** Motorola V3 Razr* Motorola V525* Motorola V600* Motorola V635 Nokia® 3230 Nokia 6230 Nokia 6230i Nokia 6600† Nokia 6620 Nokia 6820 Nokia 7610 Nokia 9500 Communicator* Sony-Ericsson® k700i Sony-Ericsson k750i Sony-Ericsson P910aSony-Ericsson S710a Sony-Ericsson T610** Sony-Ericsson T630** Sony-Ericsson T637** Sony-Ericsson Z600*** The system is not currently capable of supporting a GPRS (General Packet Radio Services) connection when connected to this mobile phone.** The system is not currently capable of supporting the hands-free function when connected to this mobile phone.† The system is not currently capable of supporting call waiting when connected to this mobile phone.
0PRELIMINARY CHECKSAll OKProblems encounteredOperation
Check that the volume of the telephone channel in the radio is not set to zero.Move on to Step 9The volume is set to zero.Set it to a sufficiently high volume that can be heard.
1TELEPHONES SUPPORTED CHECKSAll OKProblems encounteredOperation
Check that the customer''s phone is one of those supported by the system on the vehicle listed above. Also check whether the switching has not taken place or whether it is just slow.Move on to Step 21. The customer''s telephone is not compatible with the system.2. The switchover is very slow.3. The switchover does not take place at all.1. Move on to Step 22. A slow switchover is due to the order in which the system recognition has been carried out. If you wish this telephone to be the first one, move on to Step 73. Move on to Step 2
2SOFTWARE UPDATEAll OKProblems encounteredOperation
Carry out the software updating procedure, as described in the repair manual, by inserting the USB pen in the USB port on the vehicle and check that the fault disappears.End of diagnosis.1. There are no updates to make the telephone and system compatible.2. The fault persists even after the update.1. The problem cannot be solved through the incompatibility of the telephone with the vehicle system: refer to the phone vendor.2. Move on to Step 3
3BLUETOOTH OPERATION CHECKAll OKProblems encounteredOperation
Check whether the telephone is cable of connecting via Bluetooth to other systems such as other mobile phones, earphone systems or computers.Move on to Step 5The telephone is not capable of dialogue even with other Bluetooth systems.Move on to Step 4
4BLUETOOTH ACTIVATION CHECKAll OKProblems encounteredOperation
Check that the Bluetooth operation has been activated at the telephone: if there are doubts, consult the mobile phone manual to identify the Bluetooth function status.Move on to Step 5The Bluetooth function is not activated.Activate the Bluetooth function: if there are doubts, consult the mobile phone manual to carry out the activation.
5SYSTEM AUTHORIZATION CHECKAll OKProblems encounteredOperation
Check that the system on the vehicle has been authorized for automatic connection to the telephone.Move on to Step 6The system on the vehicle is not authorized for automatic connection.Activate the connection at the radio in the hands-free telephone menu.
6SYSTEM RECOGNITION ACTIVATIONAll OKProblems encounteredOperation
Carry out the system recognition procedure for the telephone: if there are doubts, consult the mobile phone manual to carry out the system recognition.Make sure that the procedure has been successful and the fault has disappeared.
The system asks the telephone to enter an activation code.
It can be found in the vehicle Owner''s Handbook.
End of diagnosis.1. The outcome of the recognition procedure is not successful.2. The recognition procedure is successful, but the fault persists.1. Move on to Step 72. Move on to Step 8
7DELETING TELEPHONES RECOGNIZED BY THE SYSTEMAll OKProblems encounteredOperation
Delete the telephones recognized by the telephone system.Move on to Step 8The outcome of the deletion procedure is not successful.Move on to Step 8
8ELECTRICAL CIRCUIT CHECKAll OKProblems encounteredOperation
Check the continuity and insulation of the electrical circuit between the control panel on the steering wheel, the Bluetooth control unit and the radio    See E3570 INTEGRATED RADIO PHONEAlso check that the connectors for the control unit and the radio are not faulty.End of diagnosis.1. Electrical connections faulty.2. Call opening/closing button faulty.3. Clock spring faulty.4. Faults in the Bluetooth control unit connectors.5. Faults in the radio connectors.1. Restore the correct connections.2. Replace control panel on steering wheel    Op. 5570T66 MODULE (ONE) ON STEERING WHEEL FOR RADIO CONTROL - R+R 3. Replace the clock spring.4. Replace the Bluetooth control unit    Op. 5570T49 BLUETOOTH ELECTRONIC CONTROL UNIT - R.R. 5. Replace the radio    Op. 5570T80 CAR RADIO EQUIPMENT - R+R