939003603 - H006 POOR DRIVING COMFORT - AT REAR

The customer complains of poor driving comfort especially noticeable at the back.
1ROAD TEST TO EVALUATE THE DRIVING COMFORTAll OKProblems encounteredOperation
Carry out a road test to evaluate the driving comfort of the rear suspension    See Test 44A ROAD TEST FOR COMFORT EVALUATION End of diagnosisSubjective judgement compared with the reference vehicle 6Acceptable behaviour of the vehicle
Subjective judgement compared with the reference vehicle 5.5Move on to Step 2
Subjective judgement compared with the reference vehicle 3-4Move on to Step 3
2CHECK ON CONDITION OF SHOCK ABSORBER MOUNTING TO ALUMINIUM SUPPORT ON TURRETAll OKProblems encounteredOperation
Raise the vehicle on a two column lift and remove the left wheel    Op. 4450B06 LEFT REAR WHEEL - R.R and/or the right one    Op. 4450B08 RIGHT REAR WHEEL - R.R then check:- that the mounting and support are correctly matched;- the condition of the shock absorber mounting.Move on to Step 3Matching not correct.Restore the correct matching.
Rubber detached from the metal parts of the mounting.Replace the mounting
3SHOCK ABSORBER EFFICIENCY CHECKAll OKProblems encounteredOperation
Check the efficiency of the shock absorbers by carrying out manual compression manoeuvres (resting on the wheel arch by the centre of the wheel), which should be carried out on both sides of the vehicle.Move on to Step 4Sudden return without dampingReplace the shock absorber that is not working properly    Op. 4420A12 REAR SUSPENSION DAMPER (ONE), LH OR RH - FOR MCPHERSON STRUT SYSTEM - INCLUDES DISMENTLING/REBUILDING OF ASSEMBLY AT BENCH R R
4VEHICLE GEOMETRY CHECKAll OKProblems encounteredOperation
After replacing the shock absorbers, check the geometryEnd of diagnosisGeometry values do not conformRestore the geometry to the correct values.    Op. 4450A40 REAR WHEEL GEOMETRY - CHECK USING OPTICAL EQUIPMENT, INCLUDES ADJUSTMENT IF NECESSARY