939003723 - N060 CONNECT AUDIO NOT WORKING

Audio not present from all sources (radio, CD, phone, navigation system)
1CHECK USING DIAGNOSTIC EQUIPMENTALL OKPROBLEMS ENCOUNTEREDACTION
Connect to the Connect using the diagnostic equipment and check for the presence of any errors, also check that the radio controls on the steering wheel are working properly.Move on to Step 21.Speaker wiring broken/short circuited1.Restore the correct wiring
2.Speakers defective2.Replace front speakers    Op. 5570T90 FRONT SPEAKER (ONE), LEFT OR RIGHT - R.R or rear speakersOp. 5570T98
3.Radio controls defective3. Restore the correct operation of the controls.
2ELECTRICAL CONNECTION CHECKALL OKPROBLEMS ENCOUNTEREDACTION
Release the Connect from the dashboard and check that the connection with the speakers is properly fitted    See E3510 RADIO Check the audio controls on the steering wheel if present.Move on to Step 31.Speaker output connection at the Connect not properly connected.1.Connect the connection correctly.
2.Audio controls on steering wheel defective.2.Restore the correct operation.
3CHECK AUDIO SIGNALSALL OKPROBLEMS ENCOUNTEREDACTION
Check the presence of the audio signals see wiring diagram    See E3510 RADIO Move on to Step 5 for versions without Bose systemAudio signals at the Connect output interrupted because the final audio stage is interrupted.Replace Connect    Op. 5580P12 CONNECT PANEL REPLACE
3CHECK AUDIO SIGNALSALL OKPROBLEMS ENCOUNTEREDACTION
Check the presence of the audio signals see wiring diagram    See E3510 RADIO Move on to Step 4Audio signals at the Connect output interrupted because the final audio stage is interrupted.Replace Connect    Op. 5580P12 CONNECT PANEL REPLACE
4AUDIO AMPLIFIER CHECKALL OKPROBLEMS ENCOUNTEREDACTION
Check that the audio amplifier is correctly supplied by following    See Test 5580TA CHECK AUDIO AMPLIFIER OPERATIONMove on to Step 51. Amplifier not correctly supplied1. Restore correct power supply.
2. Amplifier defective2. Replace audio amplifier    Op. 5580T42 BOSE SOUND SYSTEM AMPLIFIER - R.R.
3. Wiring defective between Connect and audio amplifier.3. Restore correct wiring.
5CONNECT CHECKALL OKPROBLEMS ENCOUNTEREDACTION
Check that Connect is working properlyEnd of diagnosis