198002776 - B015 ENGINE DOES NOT START (STARTER MOTOR WORKING)

The customer complains that: The engine does not start, the starter motor is working normally

		Test results
0	PRELIMINARY CHECKS	All OK	Problems encountered	Operation
	Check that the engine oil level is correct    Op. 0010T11 ENGINE OIL - CHECK LEVEL AND TOP UP, IF NECESSARY Check that the air intake/vacuum circuit is working properly    See Test 1048OA AIR INTAKE/VACUUM CIRCUIT CHECKCheck the condition of the fuel supply circuit and make sure that it is working properly    See Test 1040OA Fuel supply circuit check	Move on to Step 1	Oil level incorrect	Restore the correct oil level    Op. 0010T11 ENGINE OIL - CHECK LEVEL AND TOP UP, IF NECESSARY
1	MODE PARAMETERS CHECK	All OK	Problems encountered	Operation
	Select the following control unit at the diagnostic equipment: EDC16C39 Diesel electronic injection control unit.Check the value of the following parameters:· Battery voltage    See Test 5530BB BATTERY VOLTAGE CHECK· Target Diesel pressure· Measured Diesel pressure    See Test 1060GH DIESEL PRESSURE CHECK· Engine rpm	Move on to Step 2
2	PARTICULATE FILTRATION SYSTEM CHECKS	All OK	Problems encountered	Operation
	Check that the DPF system is working properly    See Test 1080BE PARTICLE FILTER SATURATION CHECK	Move on to Step 3
3	PREHEATING RELAY ACTIVE DIAGNOSIS	All OK	Problems encountered	Operation
	Carry out the active diagnosis for the preheating relay, checking that the result is positive. The check on the following system is only necessary if the outside temperature is below 0 °C.	Move on to Step 5	The result of the active diagnosis is negative	Move on to Step 4
4	HEATER PLUGS CHECK	All OK	Problems encountered	Operation
	Check that the glow heater plugs are working properly, by carrying out the    See Test 5520CA GLOW HEATER PLUGS OPERATION CHECK	Move on to Step 5
5	HIGH PRESSURE CHECK	All OK	Problems encountered	Operation
	Connect the diagnostic equipment to the diagnostic socket.Check as described in the    See Test 1060OD Injector high pressure fuel circuit checkthat the diesel pressure parameter is correct	Move on to Step 6	Pressure not correct	Move on to Step 12
6	LOW RETURN PRESSURE CHECK	All OK	Problems encountered	Operation
	Check as described in the    See Test 1060OA Low pressure fuel return circuit checkthat the pressure in the return pipe to the tank is less than 1 bar	Move on to Step 7	Pressure above the maximum limit: return pipe to the tank obstructed	Repair the pipe; if necessary, replace it
7	LOW SUPPLY PRESSURE CHECK	All OK	Problems encountered	Operation
	Check as described in the    See Test 1060OB Low pressure fuel supply circuit checkthat the diesel pressure between the filter and the pressure pump is between 2 and 3 bar	Move on to Step 8	Pressure below the minimum limit or above the maximum limit	Move on to Step 11
8	LOW SUPPLY PRESSURE CHECK	All OK	Problems encountered	Operation
	Check by carrying out the    See Test that the difference in pressure upstream and downstream of the filter is less than 0.5 bar	Move on to Step 9	Difference in pressure more than 0.5 bar	Replace the fuel filter     Op. 1044B10 FUEL FILTER ASSEMBLY - R + R OR REPLACE
9	LOW SUPPLY PRESSURE CHECK	All OK	Problems encountered	Operation
	Check that the difference in pressure upstream and downstream of the filter is less than 2.2 bar	Move on to Step 10	Pressure below 2 bar	Move on to Step 11
10	LOW SUPPLY PRESSURE CHECK	All OK	Problems encountered	Operation
	Measure the difference in pressure between the electrical pump outlet and the filter inlet, checking that it is less than 0.3 bar	Move on to Step 13	Difference in pressure more than 0.3 bar	Replace the pipe
11	LOW SUPPLY PRESSURE CHECK	All OK	Problems encountered	Operation
	Check as described in the    See Test 1040AA CHECK ON SUPPLY VOLTAGE AND CURRENT UPTAKEthat the pump supply voltage is equal to 12V and that the current uptake is between 2 and 10 A	Move on to Step 16	Voltage lower than 12 V	Check electrical wiring    See E5050 DIESEL ENGINES ELECTRONIC MANAGEMENT
			Current greater than 10 A: pump defective	Replace the fuel pump    Op. 1040A70 SUBMERGED PUMP ASSEMBLY COMPLETE WITH LEVEL GAUGE CONTROL - R + R
			Current less than 2 A: pump obstructed	Replace the fuel pump    Op. 1040A70 SUBMERGED PUMP ASSEMBLY COMPLETE WITH LEVEL GAUGE CONTROL - R + R and clean the fuel tank
12	CHECK CORRECT OPERATION	All OK	Problems encountered	Operation
	Replace the high pressure pump    Op. 1060E10 DIESEL INJECTION PRESSURE PUMP - R.R. and check that the fault is no longer present	End of diagnosis	Fault persists	Move on to Step 13
13	CYLINDER COMPRESSION CHECK	All OK	Problems encountered	Operation
	Carry out the cylinder compression check    Op. 0520G15 COMPRESSION TEST - CHECK WITH EXAMINER WITH SPARK PLUGS/INJECTORS REMOVED	Move on to Step 15	Cylinder compression insufficient	Move on to Step 14
14	CHECK ON CAUSE OF INSUFFICIENT COMPRESSION	All OK	Problems encountered	Operation
	Carry out    Op. 1016C10 SINGLE CYLINDER HEAD - R.R. AND REPLACE GASKET to check the seal of the valves. Check the condition of the cylinders/piston rings	Move on to Step 15	Valve seal insufficient	Overhaul the head    Op. 1016E10 SINGLE CYLINDER HEAD, REMOVED - OVERHAUL
			Cylinders/piston rings worn	Restore the seal
15	CORRECT OPERATION CHECK	All OK	Problems encountered	Operation
	Check that the fault is no longer present	End of diagnosis	Fault persists	Replace the engine management control unit    Op. 1060G80 DIESEL ELECTRONIC INJECTION CONTROL UNIT - R.R